So after the first day debacle at my new job when they confirmed my start date at 8:30am on the day i was supposed to start, and then expected me to just waltz straight into the office without a pass and without telling reception who i was there to meet, i tried again and emailed the recruiter who i got the job through to ask who i should ask for. He assured me that i would not need to ask for anyone and to go to the office and just tell them i was going to the 4th floor to pick up my laptop. errrrr.....OK, are you sure?. yes, i am sure.
I then turn up at the building and they ask me who i am and the name of the person that will be hosting me. I told them i did not have a name and was told to just go the 4th floor. obviously that did not work and they said they cant let visitors in with a host name, which is how every single company in the city of london operates. I then called the recruiter back and repeated to him what i said before, and he expressed surprise that London offices dont just let strangers walk through their buildings. after 45 minutes of waiting like an idiot in reception he manages to get someone from the london office to come down and escort me up. fuck!, why is this shit so difficult. even the woman on reception said it did not give a good impression of the company on the first day.
so I get the laptop and set it up and did pretty much nothing for the first week as i had no access. am now in my 2nd week and i have a daily 1 hour session with the techies in India who are taking me and 3 other new starters (1 in Dallas, 1 in Pittsburgh and 1 in India) through the environment, but the guy doing the session talks so fast and with such a thick accent that its really hard to understand him.
Its always the same when you start a new job. people who have been there years and are taking you through the network just fly through it because its so familiar to them, but do not realise that they are talking to people who have come from different places and have no knowledge at all of this place.
I should ask him how do you restart the solaris server for flight dynamics at my last job. its simple. you just have to ssh into the DMZ jump host using the sccadmin account and then from there you have to ssh into ESA1 using a different sscadm account and from there you can just list the status of the solaris zones it is hosting and just do a zoneadm -z <containername> reboot. everyone in every firm working in IT know knows that, dont they!!?. everyone at Goldman Sachs or Google knows that you have to ssh into the DEFMAIN server first before ssh'ing into ESA1.
In the last 4 weeks of my last job i had to take some techies in california and arizona through the network and what i did. I spoke slowly and gave as much as documentation as i could write and find. I held multiple sessions and tried to make them interactive so that they would get confidence in logging into the systems but also have the backstop of having me watch and guide them through some of the processes so they were comfortable and there was no danger of making mistakes. I even recorded the sessions so they could go watch and listen to them again if they wanted to review or clarify something. The sessions are i am going through are the complete opposite. rushed, illegible and incoherent. Please let me get something over the next few weeks and months so i can escape.
A private equity firm interviewed me the week before i started my current role. they said it would be a 2 round process. They have not given any information to recruitment agent as to whether they will call me back or have rejected me. Its OK, if you dont want to call me back, but at least be polite enough to let me know. instead its been silence.
its hard having to deal with idiots. thank goodness the cure exist and are fantastic.